Below you will find a list of all current contact phone numbers and mailing addresses for Capital One products, including their auto finance services. They provide a broad range of financing services for both individuals and businesses alike.

Make sure to write your Capital One account number on the check that you mail in to help in minimizing the time it takes for your payments to be processed.


Contact Phone Numbers:

Existing Customers: 1-800-926-1000
Online Sign -in Assistance: 1-877-442-3764
Correspondence Fax Number: 1-866-305-5391

Capital One Mailing Address For Payments On Personal Loan Products

Capital One
PO Box 71142
Charlotte, NC 28272-1142

Capital One Mailing Address for Credit Card Payments

Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083

Overnight Mailing Address*

Capital One
Attn: Payment Processing
6125 Lakeview Rd
Suite 800
Charlotte, NC 28269

*USPS mail doesn’t get delivered directly to a payment processing center. And that mail may not get processed the next day, unfortunately. In order to assure proper overnight delivery of your payments, utilize express mail services such as Fed-Ex, UPS, DHL, etc.

Mail can take a few days to be delivered depending on the circumstances. So plan accordingly when mailing your payments to avoid being late.

Make sure to include your Capital One account number(s) on your checks to make sure your payments are posted as quickly as possible.


Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287

Credit Card Charge Disputes

Capital One
Attn: Disputes
P.O. Box 30279
Salt Lake City, UT 84130-0279

Report Suspected Credit Card Fraud

Capital One
P.O. Box 30277
Salt Lake City, UT 84130-0277


Capital One Phone Numbers For Credit Card Products

Customer Service For Existing Customers: 1-800-227-4825
Outside Of The United States: 1-804-934-2001
Online Banking Support: 1-866-750-0873
Fraud Protection Services: 1-800-239-7054 or 1-800-427-9428
Report A Lost Or Stolen Credit Card By Collect Call Internationally: 1-804-934-2001
Apply For A Credit Card: 1-800-695-5500
Make A Deposit On A Secured Credit Card: 1-800-219-7931


Small Business Credit Card Services

General Information and Support: 1-800-867-0904


Updated June 21, 2022


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